According to estimates, 60% of offices will shift to a hybrid working environment, where the office has fewer employees and many more work from home.1
Microsoft Teams provides a secure and easy way for people to meet online, work together, and create across different times and places on a single platform, enabling organisations to reduce time and costs while helping its employees form stronger relationships with colleagues, partners, and customers.
Microsoft Teams Phone
Microsoft Teams Phone is the ultimate cloud phone system. Enjoy intelligent communication and seamless collaboration with the only calling solution built into Teams.
- Simple and user-friendly: call and work together easily on any device or space with a smooth and intuitive calling experience
- Smart and integrated: enhance your interactions with smart features that connect your business and boost productivity
- Secure, dependable, and easy to control: save time and relax with a trustworthy and secure calling solution that is easy to manage
Connect with your team, customers, and partners with voice and video calls from a Teams chat, the Calls app, or the public switched telephone network (PSTN).
Meet the needs of your evolving business with modern phone capabilities.
Make phone calls using PSTN connectivity options combined with the Teams Phone system.
Support customer interaction work streams, using Teams as the hub for internal and external customer connections.
Experience instant, high-quality audio and video communication everywhere you work with seamless transitions across devices.
Why Phoenix for Microsoft Teams?
Customers choose Phoenix Software for Microsoft Teams, Teams Rooms, and Telephony due to our extensive expertise and experience, backed by certified professionals who provide comprehensive and customised solutions.
We offer a full suite of services, from deployment to ongoing support, ensuring all aspects of a customer’s Teams environment are managed efficiently. This integrated approach includes advanced meeting room setups and telephony integration, enhancing overall communication and collaboration. We can support in areas such as:
- Microsoft Calling Plan
- Operator Connect
- Direct Routing as-a-Service
- Managed Services for all three
Phoenix Software also focuses on cost efficiency through optimised licensing and scalable solutions, while ensuring data security and compliance. Our strong Microsoft partnership gives us access to the latest updates and support.
Microsoft Teams FAQs
With Teams Phone, Microsoft Teams subscriptions allow you to call from one Teams app to another. You can also use an add-on like Teams Phone Standard or Teams Phone with Calling Plan or Microsoft 365 E5 to call and receive calls from landlines and mobile phones on the PSTN in Teams.
Microsoft Teams is a messaging app for your organisation that lets you work together and communicate in real time, with meetings, file and app sharing, and some emoji’s too! It’s all in one place, transparent, secure, and available to everyone.
Transform any space into a Teams Meeting Room with systems that are easy to use, set up, and manage. Get more out of your meetings with devices that enhance collaboration and communication. Some of the devices available are:
- Headsets
- Teams panels
- Speakerphones
- Desk phones and Teams displays
- Monitors
- Web cameras
- Room systems accessories