Deprecated: Function get_the_author was called with an argument that is deprecated since version 2.1.0 with no alternative available. in /var/www/dev.phoenixs.co.uk/wp-includes/functions.php on line 6114

Managed backup and recovery services

Discover how backup and recovery services provide two very important components of any layered data protection strategy.

Image of an IT support professional talking on a headset

Organisations today demand continuous application availability with an infrastructure that can rapidly recover from disasters.

Although the causes of an outage can vary, the desired solution is often the same – you need to be able to recover your data, applications, and systems quickly to restore access to services.

The impact on your organisation can be severe, which is why backup and disaster recovery services should focus on the ability to restore operations to their previous level as quickly as possible with minimal data loss.

What are managed backup and recovery services?

Managed backup and recovery services provide critical solutions to help protect your organisation’s data and services from data loss caused by threats including accidental or malicious deletion, system failure, and cyber attacks.

Results that matter

In 2023, we regularly contacted our managed service customers to track the quality of our services and here’s our results:

99

service level agreement (SLA) achieved across all managed services

98

positive feedback across all managed services

248282

tickets completed across all managed services

Challenges of managing backup and recovery internally

While organisations can choose to operate their backup and recovery services internally, this approach can present numerous challenges depending on your resources, budgets, and internal skills.

Quicker response times icon

Resource intensive:

setting up and maintaining an in-house backup and recovery system is time consuming and requires specialist skilled IT resources

cost visibility icon

High costs:

data storage can be expensive, particularly in regard to expanding storage capacities or upgrading hardware

proactive maintenance and issue prevention icon

Limited expertise:

some organisations don’t have the expertise in-house to manage complex backup and recovery tasks, resulting in added expense for hiring and training staff or data loss incidents due to inexperience

flexible licensing icon

Compliance risks:

many organisations must comply with guidance and governance for backup and data protection, with failure to comply resulting in fines and reputational damage

Your managed backup and recovery partner

Delivered in partnership with Harbor, our managed backup and recovery services help organisations recover quickly and cost-effectively from any disruption. We’ll work side by side with your internal IT Teams to design a solution that is tailored to your organisation’s requirements and can provide 24/ 7 support and monitoring through our team of IT Support Specialists.

Managed backup and recovery services FAQs:

Managed backup and recovery services are critical components of a comprehensive cyber security strategy, but they do not replace the need for other cyber security measures. While backups help ensure you can restore your data after an incident, other security measures are necessary to prevent breaches and protect against various cyber threats including data encryption.

The frequency of backups depends on various factors, including the type of data, business requirements, and risk tolerance. Regular backups, adherence to best practices, and testing procedures are essential to safeguard your data effectively.

Get started with managed backup and recovery services

Speak with one of our Managed Service Specialists to discuss the challenges you’re currently facing with backup and recovery and how a managed service will ensure you’re safe in the event of an outage.

Alternatively, please email us at [email protected] or call 01904 562200 and one of our specialists will be in touch to discuss your requirements.