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Technology adoption and change management

Empower and educate your workforce to embrace new technologies with our technology adoption and change management solutions.

Image of a business person stood in a training room with a laptop

What is technology adoption and change management?

Technology adoption and change management are processes and strategies aimed to successfully integrate new technologies into an organisation while minimising disruption and maximising employee adoption. It involves assessing the needs of your organisation and creating a technology adoption strategy that includes a variety of training and support catered to your organisation and its requirements.

Effective technology adoption and change management are crucial for ensuring that new technologies are smoothly integrated, and your investment is maximised, leading to increased efficiency, productivity, and competitive advantage while reducing the risk of costly failures and employee dissatisfaction. If employees feel empowered and educated around the technology that your organisation has invested in, adoption and success of the technology is much more likely.

Discover our technology adoption and change management solutions

Modern technologies place a growing emphasis on efficiency, collaboration, and productivity, but having access to the technology is no longer enough. Our Adoption and Change Management (ACM) Team will help your organisation unlock the capabilities of your investments.

Phoenix achieves this by providing ACM services that energise customers to harness their employee’s enthusiasm for new technology. We help you to embrace new ways of working by encouraging behavioural changes and showcasing how the technology will enhance each area of your organisation using training workshops and supporting material.

I would just like to say thank you to Michael, the delivery was well received, and overall feedback was good from the team. Keep up the good work.” 

Blake Deeming, Learning and Skills Manager – North Warwickshire and South Leicestershire College (NWSLC)

Why Phoenix?

Phoenix is proud to have earned the Microsoft Adoption and Change Management Advanced specialisations. This certification is granted to Microsoft partners who demonstrate deep knowledge, extensive experience and proven success driving Microsoft 365 and organisational change.

Our Prosci certified team follow the ADKAR methodology (awareness, desire, knowledge, ability and reinforcement) and will work with your organisation to understand current business processes and assist in providing the skills required to implement change.

Prosci recognises that customers are six times more likely to achieve or exceed business goals through effective change management. Phoenix supports our customers to skill up, understand their investments and most importantly achieve more with new technology, not just in the early stages, but continually throughout their agreement.

Image of two colleagues stood with a laptop in an office environment with our Microsoft Solution Partner and Microsoft 2021 UK Partner of the Year logos

IT change management support

Phoenix offers IT change management consultancy services where our specialists can support you through any substantial IT change within your organisation. These can be sessions such as our Managing Change in Copilot workshop, or more bespoke check-ins and guidance. We also provide consultancy support for organisations going through significant change. Book a call below to discuss your requirements with one of our change management specialists.

Get started with technology adoption and change management

Book a call with one of our specialists today to discover more about our offering and the variety of workshops available that can be tailored to your organisation’s needs.

You can also email us at [email protected] or call 01904 562200 – whatever works best for you.